目錄英文投訴信署名怎么寫 投訴信的英文模版 英語投訴信范文10篇帶翻譯 英語寫一封商品投訴信 英文投訴信的寫作要點(diǎn)
投訴信英語 作文 常考的一個類型，下面就是我給大家?guī)淼挠⒄Z投訴信怎么寫，希望大家喜歡！
英語投訴信怎么寫
假如你是李華，上周從一網(wǎng)店購買了一個（網(wǎng)絡(luò)）路由器，使用過程中發(fā)現(xiàn)有網(wǎng)絡(luò)經(jīng)常掉線，WIFI信號不穩(wěn)定等問題，為此你給網(wǎng)店的售后族禪客服寫一封信，要求更換產(chǎn)品或全額退款。
注意：1. 詞數(shù)為100左右；
2. 可適當(dāng)增加細(xì)節(jié)，以使行文連貫。
參考詞匯：路由器router 服務(wù)器server 掉線lose connection to 穩(wěn)定的stable
[謀篇布局]
應(yīng)用文的實(shí)際用途決定了其語言要簡潔明了。主要有三個原則，即proper（恰當(dāng)）、 precise（精確）和polite（禮貌）。具體要求體現(xiàn)為：需開門見山，文章一開始就要表明意圖畝慧；行文邏輯清晰、目標(biāo)明確；語氣要恰如其分，注意語言的正式和禮貌，遵循交際原則。
高考書面表達(dá)多以日常生活場景為基礎(chǔ)。在擴(kuò)充細(xì)節(jié)的時候，同學(xué)們要結(jié)合平時的生活積累，在符合常識的基礎(chǔ)上，充分發(fā)揮想象力。
投訴信作為英語文體的一種，目的是解決問題，比如消費(fèi)利益受損、正常生活和工作受到干擾等。內(nèi)容可包括：說明投訴的原因并表達(dá)遺憾；實(shí)事求是地闡述問題發(fā)生的經(jīng)過；指出問題引起的后果；提出批評及處理意見，要求對方采迅穗答取措施。此外，語氣注意要冷靜、鄭重、克制，不必過于禮貌。但也要就事論事，不能人身攻擊。
[常用表達(dá)]
開頭常用句式
I am writing to you to complain about ...
I am writing to express my dissatisfaction/disappointment/concern about ...
I am writing to inform you that I am dissatisfied with ...
I feel sorry to trouble you but I am afraid that I have to make a complaint about ...
I wish to draw your attention to the problem/fault ...
I regret to inform that ...
結(jié)尾段常用句式
I will appreciate it very much if you could ...
I look forward to your dealing with these problems without delay.
I hope you will consider my suggestions and improve the situation as best as you can.
We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.
I hope you can give me a satisfying reply and deal with this matter reasonably.
I must have you fully understand that without a satisfying solution， I will reserve my right to take legal action.
其他常用句式
The reason for my dissatisfaction lies/consists in ...
Under these circumstances， I find it difficult to ...
For one thing ...， for another ...
Therefore， I hope to change for another ... or declare a refund.
I received such poor service that I felt I should bring it to your attention.
習(xí)作一
Dear Sir or Madam，
I am writing to you to complain about the router which I bought last week from the internet.
I found some problems during I use it. First， I can’t find the servers when I looking through the news. Second， it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while， it come to be fine.
Because of the problems， I require to full require or change a new one. If you can change a new one， it will be the most wonderful way to solve these problems.
I’m looking forward to hearing from you.
Yours sincerely，
Li Hua
這是一篇中低檔習(xí)作，得分18。其優(yōu)點(diǎn)是：
1. 作者運(yùn)用了銜接詞，觀點(diǎn)清晰，層次分明。
2. 活學(xué)活用了一些短語，如because of， after a while， look forward to， look through。
不足之處是：
1. 存在簡單單詞拼寫錯誤。如：lose過去式應(yīng)為lost；information是不可數(shù)名詞，復(fù)數(shù)的形式不加s。
2. 時態(tài)、語態(tài)混亂。在第2段描述產(chǎn)品問題時，應(yīng)統(tǒng)一用過去時態(tài)。如第2段第2句應(yīng)改為I couldn’t connect the server when I was looking through the news. it was often losed connection to應(yīng)改為it often lost connection to。
3. 中式英語過多，還有一些表達(dá)錯誤：第2段中的... during I use it應(yīng)改為when I used it；it come to be fine應(yīng)改為it turned out to be fine；第三段的I require to full refund應(yīng)改為I require a full refund.
習(xí)作二
Dear Sir or Madam，
I am writing to you to complain about the poor quality of the router I bought from your store last week.
Having used it for several days， I found the router seemed to have been out of order and problems have arisen one after another. While I was searching for some information on the internet， it lost connection to server frequently， which annoyed me greatly. What made matters worse was that the signal of wireless network was not stable， which made it difficult for my iphone or ipad to connect to the net via WIFI， putting me to great inconvenience.
Therefore， I would be grateful if you could replace it with a new one as soon as possible. If not properly settled， a full refund would be acceptable as well. Thank you for taking it into consideration， and I’m looking forward to your early reply.
Yours sincerely，
Li Hua
這是一篇高檔習(xí)作，得分23。
1. 要點(diǎn)齊全，細(xì)節(jié)補(bǔ)充合理。第2段實(shí)事求是地闡述產(chǎn)品問題，邏輯清晰，有條有理。第3段提出解決建議，語氣鄭重禮貌，不卑不亢。
2. 亮點(diǎn)詞匯短語表達(dá)運(yùn)用得當(dāng)。如：seem to have done， out of order， arise， search for， put sb. to great inconvenience， take sth. into consideration.
3. 長短句并存，句式靈活多樣，文章節(jié)奏感強(qiáng)，語用能力突出。如：
Having used it for several days， I found the router seemed to have been out of order and problems have arisen one after another. （現(xiàn)在分詞完成式作狀語）
What made matters worse was that the signal of wireless network was not stable， which made it difficult for my iphone or ipad to connect to the net via WIFI， putting me to great inconvenience. （主語從句+非限定定語從句+現(xiàn)在分詞作結(jié)果狀語）
If not properly settled， a full refund would be acceptable. （條件狀語從句的省略）
假設(shè)你是一名在美國讀大學(xué)的學(xué)生，你對學(xué)校的住宿條件不滿意。請寫一封正式的投訴信：
Dear Sir or Madam,
I am writing to complain about the accommodation of the University.
There are some problems in living conditions, which are very unsatisfactory.
First of all, I think it's too early to turn off the lights at 10 every night.
Secondly, hot water supply is only available for a certain period of time, which is very inconvenient to my daily life.
Third, the dormitory has no internet access.
So when I need to do research for my study project, I have to go to the library.
These problems have brought trouble to my study and life.
Therefore, I have some suggestions: turn on the light for another hour, provide 24-hour hot water supply, and install Internet access in the dormitory.
I sincerely hope you will consider my suggestion and look forward to your reply.
Yours，
xxx
尊敬的先生或女士：，
我寫信是為了投訴大學(xué)的住宿情況。
生活條件有些問題，很不令人滿意。
首先，我覺得現(xiàn)在每晚10點(diǎn)關(guān)燈還為時過早。
其次，熱水供應(yīng)只有一段時間，這對我的日常生活很不方便。
第三，宿舍沒有互聯(lián)網(wǎng)接入。
所以當(dāng)我需要為我的研究項(xiàng)目做研究的時候，我必須去圖書館。
這些問題給我的學(xué)習(xí)和生活帶來了麻虛念煩。
因此，我有一些建議：再開燈一小時，提供24小時熱水供應(yīng)，在宿舍安裝互聯(lián)網(wǎng)接入。
我真誠地希望你能考慮我的建議并期待你的答喊譽(yù)做復(fù)。
謹(jǐn)上/敬啟
xxx
重點(diǎn)詞匯：
complain about ：抱怨，投訴。
living conditions： 生活條件。
First of all ：第一;首先。
every night ：夜夜。
available for ：可供…之用的，有鄭衡效期為，能參加…的。
period of time： 一段時間;時段;一個時期。
daily life ：日常生活。
以上內(nèi)容參考-翻譯
英語投訴信范文：
Dear ______，
①I am ______(自我介紹)。 ②I feel bad to trouble you but I am afraid that I have to make a plaint about。
③The reason for my dissatisfaction is ______(總體介紹)。 ④In the first place， ______(抱怨的第一個方面)。 ⑤In addition， ______(抱怨的第二個方面)。 ⑥Under these circumstances， I find it ______(感覺)to______(抱怨的`方面給你帶來的后果大賣)。
⑦I appreciate it very much if you could ______(提出推薦和請求)， preferably ______(進(jìn)一步的模仿櫻要求)， and I would like to have this matter settled by ______(設(shè)定解決事旦叢情最后期限)。 ⑧Thank you for your consideration and I will be looking forward to your reply。
Yours sincerely，
Li Ming
無論是在學(xué)校還是在社會中，大家總尺清嘩免不了要接觸或使用作文吧，作文是通過文字來表達(dá)一個主題意義的.記陵行敘方法。為了讓您在寫作文時更加簡單方便，下面是我?guī)痛蠹艺淼恼龂W英語投訴信作文，歡迎閱讀，希望大家能夠喜歡。
英語投訴信 篇1
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
英語投訴信 篇2
Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order （see the copy attached）， you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity （120 items） of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
英語投訴信 篇3
Dear Sales Manager,
This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m, I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
Yours,
XX
英語投訴信 篇4
Dear Manager,
Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems of this mobile phone.
First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.
Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.
What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!
All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!
Yours,
Bumanyi
英語投訴信 篇5
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
英語投訴信 篇6
Dear Sir or Madam，
I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However，today i wae irritated by one of your salesman。
Today，i was trying to choose some T—shirts suitable for me，but the first several T—shirts i tried were not my style。Therefore，i ask him if there are more ones that can be recomm end ed by him。Unexpectedly，he was so impatient and said rudely，"How do i know what you like"。I was hurt。
With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately。
Yours,
XX
英語投訴信 篇7
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous monthfromyou and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
英語投訴信 篇8
Dear boss:
Thank you for reading my letter.
Last Sunday is my classmate Mary's brithday.We went to your restaurant so as to celebrated Mary's brithday.But your restaurant was not good than I expected.We couldn't tolerate that restaurant at all.The service was really bad and the food was awful.The most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.
We complained about the food ,the hygiene and the the service to the waiter.But his attitude was very pride and he ignored us.It was really provoking!Finally ,the waiter drove us away.How dare he was!
All of us were very angry.I am doubt that whether I would come to your restaurant or not.
Yours,
Liming
英語投訴信 篇9
Dear Manager:
Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Don't find the domestic advice.Persuaded by your salesman's sweet words,I spent2000 Yuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once.Everything went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced.The newly- bought fridge didn't produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.
A consumer.
Angel
英語投訴信 篇10
Dear Sir:
My name is Raymond, I am writing to tell you something about your restaurant questions.
Last Saturday, I was going to your restaurant with my fri end s. We are very hungry, but when we order, your restaurant waiter But ignore our. So my fri endwas very angry. Besides, when the waiter come on .my fri endask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can have your restaurant waiter training about etiquette.
Thank you for your time and kind consideration.
Sincerely yours
Raymond
英語投訴信 篇11
Dear Mr. Gao,
I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day，but there was no image when I turned it on at home. There might be something wrong with the new-bought TV，so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.
Yours Sincerely
XXX
英語投訴信 篇12
Dear Mr. John ,
I'm one of your neighbours.And I'm now writing and behave of the resident 's association to complain about your making noises.You disterb others' normal lifes.
Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the building.For example ,you often turned on the music very loudly till late.Furthermore every week endyour extremely noisey partys last until the early hours of the next morning so that other residents can not have a good rest.Much words though some residents have talked to you about the noise you made your behavior has no improvement.
A harmony community's life needs every resident's effert.Of course you are no exception.We hope you can realise and stop your improper behavior as soon as possible.Unless you do something to improve the present situation,we will have no other choice but to take legal action.
Your's sincerely
LinYue
英語投訴信，擾激相信外貿(mào)員也許會從隱棚客戶那邊收到呢?下面緩攜襪是我給大家整理的投訴信英文范文 ，供大家參閱!
投訴信英文范文 1
Dear Sir or Madam,
I am writing to make a plaint against your bad delivery service.
I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to return this month.
Other than the three I’ve had to return recently,I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.
I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.
Sincerely,
Wang Hua
投訴信英文范文 2
Dear Sir or Madam,
I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.[轉(zhuǎn)自第一公文網(wǎng)：gongwen.1kejian]
To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so *** all that it is nearly impossible to type anything with them.Personally,I find this to be pletely unacceptable.
Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.[轉(zhuǎn)自第一公文網(wǎng)：gongwen.1kejian]
Yours sincerely,
Zhang Wei
投訴信英文范文 3
Dear Sir:
With reference to our order No。 W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
Yours sincerely，
Li Ming
投訴信英文范文 4
Dear Sir，
I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。
After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it， we were surprised to find it was around 15℃， far from the standard temperture range from 0℃ to 9℃。
This problem has affected our normal life。 Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration。
Yours faithfully，
Li Ming
投訴信英文范文 5
Dear Mr。 Chang:
On September 10， our order for 280 women's cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。
We had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。
Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。
Sincerely yours，
Li Ming
看過投訴信英文范文 的人還：
